Privacy Policy
Last Updated: September 17, 2026
1. Introduction
Welcome to NOOR FALAAH (“we,” “us,” “our,” or “NOOR FALAAH”).
NOOR FALAAH provides professional interior and architectural finishing solutions, including:
- Aluminium Structures
- Modern Gypsum Designs
- Classic Gypsum Designs
- Window Shutters
- Related interior finishing and installation services
This Privacy Policy explains how we collect, use, store, protect, and process personal information when you visit noorfalaah.com, contact us through our website, submit an inquiry, communicate with us through WhatsApp, email, telephone, or otherwise interact with our services.
We respect your privacy and are committed to handling personal data responsibly and transparently.
Where applicable, this Policy is intended to be consistent with the Saudi Arabia Personal Data Protection Law (PDPL) and its implementing regulations.
2. Information We May Collect
Depending on how you interact with our website, we may collect the following information:
Contact Information
- Full name
- Phone number
- WhatsApp number
- Email address
- City or project location
Project Information
If you request a quotation, consultation, or site visit, you may provide:
- Type of project
- Property type
- Project requirements
- Preferred service
- Approximate project details
- Photos or documents you voluntarily submit
- Preferred appointment or consultation time
Website Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- General website usage information
We aim to collect only information that is reasonably necessary for the purposes described in this Privacy Policy.
Saudi PDPL guidance emphasizes that personal data should be appropriate and limited to the minimum amount necessary for the stated purpose.
3. How We Collect Information
We may collect information when you:
- Submit a contact form
- Request a quotation
- Request a free consultation
- Request a site visit
- Contact us through WhatsApp
- Contact us by telephone
- Send us an email
- Ask about our services
- Communicate with our team regarding a project
- Browse or interact with our website
4. How We Use Your Information
We may use your information to:
- Respond to your inquiries
- Provide information about our services
- Prepare quotations or estimates
- Arrange consultations
- Schedule site visits
- Understand your project requirements
- Communicate regarding ongoing projects
- Provide customer support
- Improve our website and services
- Manage business records
- Protect the security and integrity of our website
- Comply with applicable legal and regulatory requirements
We will not use personal information for purposes that are incompatible with the purposes communicated to you, except where permitted or required by applicable law.
5. WhatsApp and Other Communication Channels
Our website may provide links or buttons that allow you to contact NOOR FALAAH through WhatsApp or other third-party communication platforms.
When you choose to use these services, your information may also be processed by the relevant third-party provider according to its own privacy policy and terms.
You should avoid sending sensitive or unnecessary personal information through public or third-party communication channels.
6. Sharing of Personal Information
We do not intend to sell or rent your personal information.
We may share information where reasonably necessary with:
- Employees or authorized representatives
- Contractors or project personnel
- Service providers supporting our website or communications
- Technology and hosting providers
- Professional advisers where necessary
- Government authorities or regulators where legally required
Any sharing should be limited to what is reasonably necessary for the relevant purpose or legal requirement.
7. Cookies and Website Technologies
Our website may use cookies or similar technologies to:
- Maintain website functionality
- Understand website traffic
- Improve website performance
- Remember certain preferences
- Analyze how visitors use the website
Third-party services used on the website may also place cookies or collect technical information according to their own policies.
You can adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Unauthorized disclosure
- Destruction
However, no website, online communication method, or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, complying with legal obligations, or protecting our legitimate interests where applicable.
When personal information is no longer required, it may be securely deleted, destroyed, anonymized, or otherwise handled in accordance with applicable legal requirements.
The Saudi PDPL includes requirements concerning the continued necessity of personal data and its destruction when it is no longer necessary for the purpose for which it was collected.
10. Your Privacy Rights
Subject to applicable law and any relevant conditions or exceptions, individuals may have rights concerning their personal information, including rights relating to:
- Being informed about the collection and processing of their personal data
- Accessing their personal data
- Requesting correction or updating of inaccurate information
- Requesting deletion or destruction where legally applicable
- Exercising other rights provided under applicable data-protection laws
The Saudi PDPL provides data subjects with rights relating to their personal data and requires controllers to make relevant information available through a privacy policy.
To exercise a privacy-related request, contact us using the information provided below.
11. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms, WhatsApp, maps, or other external services.
NOOR FALAAH is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policies of those websites before providing personal information.
12. Children’s Privacy
Our website is intended primarily for individuals and businesses seeking professional services.
We do not knowingly request personal information from children for purposes unrelated to the provision of our services.
If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can review the matter.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our services
- Changes to our website
- Changes in applicable laws or regulations
- Changes to our data-processing practices
The updated version will be published on this page with a revised “Last Updated” date.
Saudi guidance recommends reviewing privacy policies to maintain alignment with relevant legal and regulatory updates.
14. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:
NOOR FALAAH
Riyadh, Saudi Arabia
Email: asahadat891@gmail.com
Phone / WhatsApp: 0545821634
Website: noorfalaah.com